Senior Business Analyst - Functional

• Collect, analyze and clarify business and operational requirements with the stakeholders.
• Translate business needs into functional specifications, user stories and clear acceptance criteria.
• Understand existing business processes, telecom network concepts and application workflows.
• Analyze the functional impact of changes across interconnected applications.
• Identify dependencies, assumptions, risks and impacts on data, interfaces and downstream systems.
• Facilitate workshops with business representatives, application owners, developers and external partners.
• Prepare functional studies and contribute to impact assessments and macro-estimations with technical leads.
• Maintain and priorities the functional backlog.
• Support developers throughout implementation and clarify functional questions.
• Review delivered functionality and ensure alignment with the original business need.
• Support the QA team in defining test scenarios and expected results.
• Participate in user acceptance testing and release-readiness activities.
• Analyze functional incidents and support complex user or production issues.
• Contribute to application documentation and knowledge transfer during the transition phase.
• Support move-to-cloud and application-modernization studies from a functional perspective.
• Communicate progress, risks and decisions clearly to French-speaking stakeholders.
  
  

For the applications, functional activities currently include requirement translation, creation of user stories, pre-studies, impact analysis, functional support and acceptance testing. The applications also contain considerable telecom business logic, particularly around network and service inventories.

• At least 5 years of experience as a Business Analyst, Functional Analyst or Proxy Product Owner.
• Experience working on technically complex enterprise applications.
• Strong experience in requirements gathering, functional analysis and specification writing.
• Ability to write user stories, functional requirements and acceptance criteria.
• Experience analyzing integrations and end-to-end data flows.
• Good understanding of APIs, messaging, batch/file exchanges and databases from a functional perspective.
• Ability to work closely with developers and technical architects.
• Experience with Agile delivery and backlog-management practices.
• Strong analytical and problem-solving skills.
• Ability to work autonomously in a distributed, international environment.
• French: minimum B2, ideally C1, including the ability to facilitate workshops and write professional documentation.
• English: working proficiency.
  
  

Strongly preferred

• Experience in the telecommunications sector, particularly network-management, OSS, provisioning, inventory or service-management applications.
• Understanding of telecom network equipment, network services and network-related data models.
• Experience with complex application ecosystems involving multiple partners.
• Ability to use SQL to investigate or validate application data.
• Experience supporting production incidents or functional level-three support.
• Experience with application transition, knowledge transfer or service takeover.
• Familiarity with Java-based applications, Kafka, RabbitMQ, REST/SOAP APIs, CFT or similar integration technologies.
• Experience with application modernization or cloud-migration projects.
  
  

Personal qualities

• Able to challenge and clarify incomplete or ambiguous requirements.
• Comfortable discussing both business processes and technical constraints.
• Structured and precise, particularly when documenting complex rules.
• Strong communication and stakeholder-management skills.
• Patient and collaborative when working with multiple teams and external partners.
• Able to quickly learn a complex functional domain.